Privacy Policy

Last updated: January 15, 2026

Service: Dais-E

Provider: Dais-E

Location: Massachusetts, United States

1. Overview

This Privacy Policy explains how Dais-E collects, uses, stores, and protects your personal information. By using Dais-E, you agree to the practices described here.

Key Points:

• We only collect what's necessary to provide the service
• We don't sell your personal data
• We don't use your data for AI training unless you opt-in
• You have full control over your data
• We comply with GDPR, CCPA, and other privacy laws

2. Information We Collect

Information You Provide

Account Information:

• Email address
• Name
• Company name (optional)
• Role/title (optional)

Email Marketing Preferences:

• Your opt-in/opt-out status for marketing emails
• Email engagement data (opens, clicks) - only if you're subscribed
• Unsubscribe preferences (stored permanently to honor your choice)

User Content:

• Problems and prompts you submit
• Context and background information
• Ideas and outputs you generate
• Notes and tags you add
• Saved exploration sessions

3. How We Use Your Information

Marketing Communications (Opt-In Only)

If you opt-in to receive marketing emails, we will send you:

• Weekly creative challenges
• Product updates and new features
• Tips and best practices for ideation
• Newsletters and community highlights

You can opt-out at any time by:

• Clicking the unsubscribe link in any email
• Toggling the setting in your account preferences
• Emailing us at privacy@Dais-E.io

Opt-out records are retained indefinitely to ensure we honor your preference.

Email Service Provider:

• We use Gmail SMTP to send marketing emails
• Privacy Policy: google.com/gmail/privacy

6. Data Retention

Deleted Accounts

When you delete your account:

1. Immediate termination of access
2. Cancellation of active Stripe subscriptions (if any)
3. Personal data queued for deletion
4. Non-training data deleted within 30 days
5. Backup copies may persist up to 90 days

Permanently Retained Data:

• Email unsubscribe preferences (to honor your opt-out)
• Aggregated anonymized usage statistics
• Financial records required by law (7 years)
• AI training data (if you opted in) - anonymized

7. Data Sharing

Service Providers

We share data with trusted third parties:

• Cloud hosting (AWS/Google Cloud)
• Payment processing (Stripe)
• Email delivery (Gmail SMTP)
• Analytics (anonymized only)

All providers sign Data Processing Agreements (DPAs) and are GDPR-compliant.

8. Your Privacy Rights

All Users

You have the right to:

• Access: Request a copy of your data
• Correction: Update inaccurate information
• Deletion: Delete your account and all associated data
• Export: Download your data in JSON/CSV format
• Opt-Out: Withdraw consent for AI training
• Unsubscribe: Opt-out of marketing emails anytime

Account Deletion Process

1. Go to Account Settings
2. Click "Delete Account" in the Danger Zone
3. Confirm by typing your email address
4. Your account and all data will be permanently deleted within 30 days
5. Active subscriptions are automatically canceled
6. You will receive a confirmation email

Important: Account deletion is permanent and cannot be undone.

10. Cookies and Tracking

Email Tracking (Marketing Emails Only)

If you're subscribed to marketing emails, we may track:

• Email opens (to measure engagement)
• Link clicks (to understand what interests you)
• Unsubscribe clicks (to honor your preferences)

You can disable email tracking by:

• Blocking images in your email client
• Opting out of marketing emails entirely

We do NOT track:

• Transactional emails (receipts, password resets)
• Account notifications

17. Email Marketing and Unsubscribe Rights

Marketing Emails (Opt-In Required)

We only send marketing emails if you explicitly opt-in during:

• Account creation
• Onboarding
• Account settings changes

Types of Marketing Emails:

• Weekly creative challenges (Mondays at 9 AM ET)
• Monthly newsletters
• Product announcements
• Feature updates

Frequency: Maximum 1 email per week

How to Unsubscribe

Option 1: Email Link

• Click "Unsubscribe" at the bottom of any marketing email
• Confirm your unsubscribe request
• Takes effect immediately

Option 2: Account Settings

• Log into Dais-E
• Go to Account Settings
• Toggle "Email Preferences" off
• Save changes

Option 3: Email Us

• Send email to privacy@Dais-E.io
• Subject: "Unsubscribe"
• We'll process within 48 hours

Unsubscribe Data Retention

• Your unsubscribe preference is stored permanently
• Ensures we never re-subscribe you accidentally
• Even if you delete your account, unsubscribe records remain

Transactional Emails (Cannot Unsubscribe)

You will still receive essential emails:

• Password reset requests
• Payment receipts
• Subscription confirmations
• Security alerts
• Account deletion confirmations

CAN-SPAM Compliance

All marketing emails include:

• Clear identification as a newsletter
• Our physical mailing address
• A working unsubscribe link
• Your email address
• Our contact information

We process unsubscribe requests within 10 business days as required by CAN-SPAM Act.

15. Contact Us

General Privacy Questions

Email: privacy@Dais-E.io

Response Time: 48 business hours

Data Requests (Access, Deletion, Export)

Email: support@Dais-E.io

Subject: "Privacy Request" or "Data Deletion Request"

Response Time: 30 days

Marketing Unsubscribe

Email: privacy@Dais-E.io

Subject: "Unsubscribe"

Response Time: 48 hours (10 business days max)

Postal Address (CAN-SPAM Compliance)

Dais-E
[INSERT YOUR STREET ADDRESS]
[INSERT CITY, STATE, ZIP]
Massachusetts, United States

16. Your Consent

By using Dais-E, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described.

Withdrawal: You can withdraw consent anytime by deleting your account or emailing support@Dais-E.io.